Ireland Newest Contact Centre
Feel free to call us: +353 86 8046143

About us:

This about us section will tell you what we do and why you should want to work with us. Contact is a privately owned Contact Centre based in Carndonagh, Co. Donegal,  Ireland ,our clients are mainly based in the UK and Ireland.

Also Known As

  • Call Centre
  • Outsourcer, Outsourcing
  • BPO (Business Process Outsourcing)

As you can see there is a lot of jargon in the industry and that is just the name!  We will ensure that what we do is make things simple for you and allow you to do what is important for your business ie grow it in a scalable, replicable manner. With as little jargon as possible.

Main Sectors

  • Market Research – CATI
  • Charity – New Sign-ups, Upgrades, reactivations and Direct Debit management
  • Financial Services – Sales and Lead Generation
  • Retail – Order lines
  • Trade Unions – Membership Services
  • Olympic Legacy Contracts – Encouraging young people to take up sports
  • Education/Housing Association – System design and implementation

Benefits of Using Contact Centre

  • An excellent staff base of experienced, captive and engaged staff
  • Experienced Management team – in excess of 30 years
  • Telephony – best of breed telephony systems that have all the features required from a twenty first century organisation
  • Security – PCI compliant and adhere to ISO 27001 principals
  • Systems – fully virtualised with bespoke CRM systems with real time external access.  Our systems are being used by some of the largest organisations in the world.

Our Promise
At Contact Centre .ie we promise to deliver a quality service at the best price.

There are no traffic jams along the extra mile.

Roger Staubach