Say who you are
The opening is plain and honest.
50 PEOPLE IN CARNDONAGH, COUNTY DONEGAL
Experienced callers.
Honest conversations.
Better results.
Irish telephone market research, charity fundraising and lead follow-up, completed by people who know how to hold a real conversation.
TELL RICKIE ABOUT THE WORK28 yearsin outbound calling
50 people25 full-time and 25 flexible
15 agentshere since day one, 13 years ago
150,000+regular givers signed up
About 70%better conversion from same-agent callbacks
START WITH THE WORK
What do you need completed?
Market researchTelephone fieldwork, polling and interviews.See the 52–48 Brexit result →Charity fundraisingRegular giving, reactivation, upgrades and lead follow-up.See 150,000+ sign-ups →Customer or member callingWork that needs a capable person and a clear result.See the calling work →A campaign is going wrongFind the first broken part before changing everything.Use the campaign checker →
RESULTS PEOPLE REMEMBER
Big nights. National polls. Thirteen years together.
YOU WILL DEAL WITH THE OWNER
Tell me the work. I’ll tell you the truth.
Tell me who needs called, what has happened already and the result you need. I will tell you whether our people are right for it, what is likely to waste your money and what I would do next.
Rickie Doherty, owner
Tell Rickie about the workONE METHOD, EVERY CAMPAIGN
HOW THE WORK GETS DONE
Listen properly
The caller hears what the person actually means.
Keep the promise
The same agent owns the callback and continues the conversation.
Meet The Team
Rickie
Doherty
Owner and director with 28 years in outbound calling. Fiercely loyal to good agents and blunt with anybody who wastes their time.
Ali McCormick
Client manager responsible for day-to-day delivery, clear communication and keeping each campaign focused on the result the client needs.
Bernadette
Doherty
HR manager with more than 20 years supporting call-centre teams, staff development, training and quality.
INSIDE THE TEAM
Our superhero fundraising day
For one Special Olympics Ireland fundraising day, the Carndonagh office filled with capes, masks and superheroes. The photographs are real, the people are ours, and the spirit is the same one they bring to every fundraising campaign.
See the photographsWHO TRUSTS US AND WHY THEY COME BACK
Ireland’s leading research agencies bring us their telephone fieldwork: studies for government departments, the major banks, telecoms, energy companies, leading retailers and the big professional-services firms. Our interviewers have completed national fieldwork for UK general elections, Irish elections and the Brexit referendum. On the charity side, we fundraise for most of Ireland’s leading charities.
Ireland is small and people move between charities and research companies. Nearly all our referrals come from people who have already seen this team deliver. When they move to another organisation, they bring the work back to the same agents.
The best people make us the cheapest for results. One charity went somewhere with a lower price, but the cost for each new donor ended up over 600% higher. We don’t put client names on a website. The people who hire us already know who we are.
Need experienced callers?
Tell us the work and the result you need returned.
Campaigns needing complete control of risk can add optional Dagmor call review. See how we use it.