Outbound calling that people trust.

Experienced agents finish the work. ContactCentre.ie brings 28 years of outbound calling experience to market research, charity fundraising and social lead conversion. We have 50 staff, including 35 regular agents, and around 30 people have been with us for more than five years.

The same agent always calls back. They remember the person, the reason for the call and the time they agreed to speak again. Across charity and market-research campaigns, that continuity improves conversion by about 70% on average.

The first 30 seconds are human. Our callers say plainly who they are and why they are calling. They listen before they ask. No fake urgency, no call-centre voice and no script where judgement should be.

The agents choose and train the next agents. Long-serving staff bring in people they trust and train them caller to caller. Management creates the environment. The agents make ContactCentre.ie brilliant.

Clients come back for completed work. Much of our new business comes from people who already know the results and choose the team again when they move to another organisation.

Put our agents on your campaign