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ContactCentre.ie

Real conversations. Real results.

Built around good callers

For 13 years, organisations have trusted our agents with difficult outbound work. Market research and charity fundraising are our two main lanes. The reason we convert is simple: experienced people listen, speak honestly and call back when they said they would.

The people

Fifty people work here. Thirty have been with us for more than five years, and many of the people who started with us ten years ago are still here. Experienced agents recruit and train the next generation themselves. They are the reason this company is brilliant.

Services

Meet The Team

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Rickie
Doherty

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Owner and Director. Twenty-eight years in outbound calling. Rickie builds the environment, protects the standards and credits the agents for making the company brilliant.

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Ali 
McCormick

Client Manager - Manages day to day operations and works directly with our range of national and global clients to secure quality, customised services.

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Bernadette
Doherty

HR Manager - Over 20 years experience in managing call centre teams. In charge of customer service teams, training, staff development and quality control. 

Want to talk about a campaign?

Email rickie@contactcentre.ie. New work is handled by email, not a sales script.

© 2026 Touch and Connect Ltd trading as ContactCentre.ie

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Unit 4, Carndonagh Business Park, Carndonagh, Co Donegal

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