The one thing to remember about ContactCentre.ie

Give us something good to do, and the people we speak to will never have a better call-centre experience.

Good work deserves great callers

We choose research that is interesting and fundraising that helps. Then we put experienced people on it and give them room to use their judgement.

The experience is the result before the result

The conversion, completed survey or upgrade matters. So does how the person feels when the call ends. People write to clients praising our agents, offer them jobs and have even found the call centre to send Christmas cards.

That is the standard

We are not trying to sound like everybody else with a larger list of seats. We want every person called to feel that they spoke to somebody who listened, understood why the call mattered and treated them as a person.